Are you a business traveler? Omicron travel restrictions have put a damper on global business travel. New policies and ongoing developments are currently hindering a return to travel as we know it.
However, the travel industry continues to reflect progress and optimism in its long-term outlook for 2022, according to the latest poll from the Global Business Travel Association (GBTA), the world’s largest business travel association and leader in education, research, networking, and advocacy.
“Here, at the start of a new year, the business travel industry and business travelers continue to face a dynamically changing landscape due to Omicron. One comment received from a poll respondent readily sums it up: ‘Uncertainty is a huge wet blanket on [business] travel,’” said Suzanne Neufang, CEO, GBTA.
“Despite the wave of Omicron and the ripple of challenges it has created, there are positive signs, and industry professionals continue to be optimistic for the long–term outlook of global business travel.”
This most recent poll is the 25th in GBTA’s COVID-19 Recovery series, tracking the pulse of the global business travel industry during the pandemic. Below are a few highlights from the January poll.
Omicron business travel poll highlights:
Optimism for the long haul – Three in four travel managers expect business travel volume at their company will be much (17%) or somewhat (58%) higher in 2022 than in 2021. Another one in ten (12%) expect business travel to remain about the same as 2021, but few (5%) expect it to be lower.
Company travel cancellation decreases – Poll results show a decline in the percentage of companies that continue to suspend or cancel business travel. Sixty-eight percent of GBTA member companies have not yet opened international travel, compared to 79% in the October 2021 GBTA poll, and 29% have not opened domestic business travel versus 38% in October.
Current business impacts – Six in ten (60%) suppliers/TMCs report their bookings from corporate clients decreased from the month prior. One in five (21%) characterize their bookings from corporate customers as having increased.
Comparing variants – When asked to compare Omicron and Delta variant concerns, 43% report they are either less worried about Omicron compared to Delta, and 45% are equally concerned.
Most significant barriers – When asked to name the single greatest barrier to business travel, 43% of survey respondents cited government policies that restrict travel or make it difficult (such as entry restrictions or mandatory quarantines). Travel managers based in the UK (66%) and Europe (62%) were more likely than those in North America (33%) to cite government policies as being the single greatest barrier to business travel. Conversely, North American travel managers (27%) were more likely than those in Europe (15%) to say company policies restricting employees from traveling are the biggest barrier.
Getting back out there – Despite Omicron, most travel managers feel employees are willing to travel. Two in three (64%) feel their employees are “willing” or “very willing” to travel for business in the current environment. However, this number was down from 78% in the October GBTA poll. A majority of seven in ten (72%) GBTA members and stakeholders report they would definitely or probably travel for business. However, respondents based in Europe (49%) are more likely than those based in North America (35%) to report that their company has canceled all or most business trips.
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While we still have a long way to go before global business travel returns to its pre-COVID norms, this recent poll shows that many remain optimistic for the future of travel despite the challenges.