Lucy Sorrentini is the founder and CEO of Impact Consulting LLC, a management consulting firm that focuses on disrupting the status-quo in leadership diverse representation.
The firm designs and executes programs for women and multicultural professionals, offering organizational development and talent consulting services, professional and leadership development training and executive and small group coaching services.
Lucy created her consulting firm after more than 20 years in corporate executive human resource roles, most recently as Diversity & Inclusion Leader at Booz Allen Hamilton.
Throughout her years working in the corporate world, she witnessed a lack of diversity in leadership roles and the many challenges and struggles women and multicultural individuals faced. As a corporate leader herself, Lucy felt compelled to use her position and resources to help others.
Lucy’s strong feminine role model in leadership
A Puerto Rican Latina born and raised in the South Bronx, Lucy grew up surrounded by strong hardworking individuals, her biggest inspiration being her mother. Widowed at 33 and left to raise seven children, Lucy’s mother worked long hours as a bodega owner.
“Never once did I see her complain about having to work 12 to 14 hour shifts 7 days a week,” Lucy shared. “By far she was one of the most resilient women I have ever met.”
Lucy’s childhood and upbringing formed her strong passion for helping others and her devotion to her fellow “sisters.” As a young girl she loved to volunteer at church and community events. Her experiences growing up in a women-centered household and attending both an all-girls high school and all-women’s college showed her the benefits of being part of a “sisterhood.” These experiences also revealed the challenges faced by smart, talented, and caring women.
“I’ve always had the aspiration to start a venture of my own and I always knew it would be in a space that empowered women and girls.”
Once she entered the corporate world, Lucy used her influence to raise awareness of the conscious and unconscious biases that stood in the way of equal opportunity and advancement of minorities in leadership and she also worked to improve businesses and human resource systems.
These issues were only one part of the problem though. What Lucy began noticing was that many diverse potential leaders were “opting out” of leadership and not because they weren’t qualified or interested.
“They did not feel valued for being themselves,” Lucy explained, “and they did not want to compromise their authenticity for the sake of advancing to the next level.”
It was then that Lucy had a “light-bulb moment” which prompted her decision to create her own firm focused exclusively on solving these issues.
Trials and tribulations of a Latina entrepreneur
Her entrepreneurial journey has been both challenging and rewarding. The biggest initial challenge for Lucy was translating her plan and mission into a sustainable and profitable business.
“I underestimated the level of effort that comes with being an entrepreneur,” she said. “Although I was prepared with knowledge, expertise, solid networks, and capital funding, I did not think through all the details involved with going from business plan to execution.”
She participated in Goldman Sachs 10K and Tory Burch Small Business Programs for early start businesses, which helped Lucy rethink and further develop her business and move past these challenges.
Main strengths that also helped set her apart from others are her values based leadership, expertise, and results with impact.
Her biggest advice is to know your client and be clear on what problem you are solving for them. “I work diligently to support the values of clients and make the client’s mission, my mission.”
Her expertise in the field allows her to deliver solutions with the maximum impact to her clients and she is focused on results. “Strategy without implementation is just as bad as implementation without strategy. My experience brings both to my clients in a way that is achievable, measurable, and sustainable.”
Not everyone starting out has the years of experience that Lucy does, but she recommends to look at those who came before you and have achieved success and study their methods.
“Expand your network and sphere of influence to include others who will provide you with feedback and support you on your entrepreneurial journey.”
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Lastly she hopes others take the time to enjoy the journey. “Always remember why it is that you went into business for yourself in the first place. This will by far be one of the most challenging and exciting times of your life!”
Lucy holds an Executive MBA from Fairleigh Dickinson University in New Jersey, and a B.S. from the College of New Rochelle in New York. She is a Certified Coach with the Institute for Professional Excellence in Coaching and the Myers Briggs Foundation.